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It seems that Samsung is paying for its past sins. They just can’t seem to catch a break. What was supposed to be the greatest phone they’ve ever made turned out to be the most dangerous phone ever made. The Note 7 is built to explode apparently and while it’s not the first phone in history to do so, the frequency of incidents surrounding it is just too great to ignore.
Now this phone that exploded in Southwest Airlines flight 994 was a replacement model. That is, a replacement model from the massive recall initiated by Samsung. It had the black box mark on its battery and reportedly a green bar for the battery on its display. But it still caught fire. The owner, Brian Green, noted that his phone was emitting grey smoke on the plane. This happened after he had powered it down on the plane. Samsung denied to make a statement before checking up on the phone themselves.
Around 70 incidents had been reported before the recall, 26 of them had been proved to be false, retracted or unresolved (meaning the owners got a different phone). Regardless, this is a huge stain on the reputation of one of the most reliable smartphone makers in the world. It won’t wash off easy.